1，As every customer wish to have a special dress and to have it fit perfectly, all dresses from Donhot.com are made to orders.
Therefore, we need a manufacturing time to tailor the dress and a shipping time to deliver it to you(Total is about 20-25 days).
2，Orders cancelled within 24 hours of payment confirmation will be eligible for a full refund. Orders cancelled 24 to 48 hours after payment confirmation will be eligible for a partial refund consisting of the full shipping fee and 50% of the product purchase price.Orders cancelled beyond 48 hours after payment confirmation will be eligible for a partial refund consisting of the full shipping cost. Once your order was shipped, it can not be cancelled.
3，We have many colors, you can choose your favorite. Colors may be vary different between CRT and LCD screens. Since computer screens have chromatic aberration, we can not guarantee that the color of our products will be exact the same with the photographs.Appreciate your understanding.)
Please refer to the following size chart before choosing a size for this Mascot Costume:
In order to make the costume perfect fit, we strongly suggest you to write your weight in the order remarks when submitting your order.
If you need this item to be custom-made, please write an email to us. Our email address: firstname.lastname@example.org.
Some knowledge about the material used:
Material: High-quality Styrofoam, Plush, Short Plush, and Water- proof Fabric
Features of High-quality Styrofoam:
Mascot Costume made of this Material is usually One Piece. It is light and water-proof and stays in good shape.
Plush and Short Plush:
Plush refers to plush material with long fur, while short plush material refers to plush with short fur. The difference makes plush more vivid and comfortable, but accordingly it is more expensive compared to short plush.
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